OUR TRAINING
LS Partners' ability to deliver high quality investigation services is equally dependent on a strict Code of Conduct and professional training program:
- All our personnel are required to sign LS Partners' strict Code of Conduct incorporating the requirements of the Insurance Council of Australia, the Privacy Legislation, and the various codes of conduct applied by the major Statutory Compensation Government Agencies and Government Inquiry Agents Licensing Bodies in each state
- The combination of our internal training programs and quality processes ensures:
- Full compliance of statutory and other legal requirements
- The admissibility of evidence in litigated matters
- No potential conflict of interest
- Objectivity and independence of the evidence obtained
- A customer service focus
- All our major clients with formal national and state based investigation and insurance assessing panels operate under Codes of Conduct and Service Agreements. All our investigations and insurance assessors are strictly monitored to comply with these requirements
- LS Partners' senior management group, investigation and insurance assessing team members have a broad range of qualifications and membership in professional associations which include the Law Institute, The Institute of Chartered Accountants, Australian Risk & Insurance Managers Association, The Institute of Professional Investigators, The Institute of Mercantile Agents, The Institute of Chartered Loss Adjusters, The Australian & New Zealand Institute of Insurance & Finance, The Human Resources Institute